Cancellation/Refund Policy​​

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Our commitment to aspirant satisfaction extends to our cancellation and refund policies. Please review the following terms:

1. Cancellation Policy:

   • Cancellations will be entertained only if the request is made within 12 hours of placing an order.

   • However, cancellation requests cannot be accommodated if the orders have been completed or if course processes have been initiated, either by us directly or through appointed vendors/representatives.

   • Special offer products, as promoted by the Shashank Sajwan marketing team on occasions such as Holi, Diwali, Valentine’s Day, or specific examinations, are exempt from cancellation.

2. Product/Service Discrepancies:

   • If you receive a product or service that does not meet our representations or your expectations, please notify our aspirant service team within 24 hours of receipt.

   • Our team will thoroughly investigate your complaint and take appropriate action to resolve the issue.

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Refund Policy

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As of the updated policy:

• Refunds will only be issued in the event of duplicate payments for the same product or service.

• No refunds will be provided for any other reason.

• Please note that our fees, totaling ₹21,240 (inclusive of taxes), are non-refundable under any circumstances once payment has been made.

We appreciate your understanding of these policies, designed to ensure transparency and fairness in our operations. Should you have any questions or concerns, please don't hesitate to contact our aspirant service team for assistance.